Review our Privacy Terms
Information We Collect
We collect information that helps us deliver reliable engineering and technical support. This includes:
- Personal identification information: including your name, email address, phone number, and mailing address.
- Company and employment information: when you engage our drilling, completion, or production services.
- Technical data: such as your IP address, browser type, and cookies collected when you visit our website.
- Payment and billing information: necessary to complete transaction operations and secure payments.
- Health, safety, and environmental (HSE) records: as required under Ghana's petroleum-sector regulatory framework.
How We Use Your Information
Your information is handled strictly to execute projects, meet safety requirements, and maintain customer communication.
- Service delivery: To provide, manage, and continuously optimise our drilling, completion, and industrial operations.
- Contract execution: To process service transactions, invoice requests, and secure legal contracts.
- Operational communication: To keep you fully updated with technical progress reports, safety briefs, and enquiries.
- Legal compliance: To comply with Ghana's Data Protection Act, 2012 (Act 843) and applicable petroleum regulations.
- Experience improvement: To analyse website metrics and improve customer support services.
Data Protection and Security
Security is foundational to our operations, online and offline. We manage data using appropriate technical and administrative safeguards.
- Industry standards: We deploy electronic and administrative controls to reduce unauthorised system access.
- Encryption: Sensitive transactions are protected using industry-standard SSL/TLS technology.
- Authorised access only: Access to user data is limited to trained personnel with appropriate permissions.
- HSE and audits: We conduct regular audits aligned with our safety and data-management protocols.
Data Sharing and Disclosure
We do not lease, sell, or trade your data to third parties. Where data sharing is required, it is controlled and related to legitimate operational or legal purposes.
- Trusted operators: Partners who assist in running systems under contractual confidentiality obligations.
- Clients and regulators: Relevant agencies where disclosure is legally required.
- Legal obligations: Compliance with lawful orders or judicial mandates.
Cookies and Tracking Technologies
Our website may use analytical cookies to understand website usage, search metrics, and platform performance. You can manage cookies through your browser configuration.
Your Rights Under Ghanaian Law
Subject to applicable Ghanaian data-protection law, individuals may have rights relating to their personal information.
- Right to Access: You may request copies of personal information held by VC Ghana Ltd.
- Right to Rectification: You may request corrections to inaccurate or outdated information.
- Right to Object: You may object to certain processing activities.
- Right to Erasure: You may request deletion where legally permissible and subject to applicable retention obligations.
Data Retention
We retain information only for as long as necessary to support operational, contractual, regulatory, accounting, and legal requirements.
International Data Transfers
Where our operations require cross-border data transfers, we seek to apply appropriate safeguards consistent with applicable data-protection obligations.
Children's Privacy
Our industrial, drilling, completion, and production services are not designed for or directed towards persons under the age of 18.
Changes to This Privacy Policy
We may update this privacy policy periodically. Significant changes may be published on this page together with an updated effective date.
Contact Us
Contact our team if you have questions regarding this privacy policy or the handling of your personal information.